Recently, a decision was made by one of our staff writers, Sally A. Smoczynski, to summarize a listing of benefits that we believe are gained by an organization upon completion and integration of the ISO 20000 standard into their organization.

Sally wrote an article on the topic and posted it on the web for everyone to view.  That posting is on a new Business Continuity Lifeline website located at http://www.continuitycompliance.org/information/it-service-management/iso-20000-implementation-benefits-gained/ .  We hope that this information adds meaningful content if your organization is just now considering an ISO 20000 implementation or even if you have already integrated the standard into your company.

And as always, we welcome your thoughts and comments on this posting — that will most certainly assist our own continuous improvement efforts in this area.