• 13Jan

    Benefits Gained from ISO 20000 Implementation

    Recently, a decision was made by one of our staff writers, Sally A. Smoczynski, to summarize a listing of benefits that we believe are gained by an organization upon completion and integration of the ISO 20000 standard into their organization.

    Sally wrote an article on the topic and posted it on the web for everyone to view.  That posting is on a new Business Continuity Lifeline website located at http://www.continuitycompliance.org/information/it-service-management/iso-20000-implementation-benefits-gained/ .  We hope that this information adds meaningful content if your organization is just now considering an ISO 20000 implementation or even if you have already integrated the standard into your company.

    And as always, we welcome your thoughts and comments on this posting — that will most certainly assist our own continuous improvement efforts in this area.

    Filed under: ISO 20000
    Tags: Business Continuity, ISO 20000
    No Comments
  • 22Sep

    CIO Must Promote Departmental Ethical Behavior

    The job description of a CIO has always included several non-technical responsibilities — i.e. corporate strategy, compliance, and human resource management.  Today most CIO’s must go beyond assuring that the organization meets its compliance requirements with a growing number of laws and regulations.

    Today we see a strong trend for ethics to be included in a CIO’s job description …e.g.  they must promote the right behaviors in their employees and flag and correct wrong behavior by those same employees..  

    Mary K. Pratt, a contributing writer for Computerworld, has addressed this topic and her article is good reading to recommend to the CIO in your organization.

    Click here to read more about how more ethics disasters can be avoided in organizations…..

    Filed under: Compliance Management, IT Service Management, Risk Management
    Tags: CIO, ethics, Ethics Management, IT department, Risk Management
    No Comments
  • 08Sep

    GMail Outage Raises Cloud Computing Issue of Control

    Cloud computing has been in the news again for having an outage on Sept 1, 2009.   In an article by Christina Torode, a contributing writer for IT Knowledge Exchange, the issue of losing track or control of your organization’s data, when the cloud computing is not available remains a serious risk management question not yet answered.

    All business continuity planners and risk managers responsible for information security and IT Service Management in every organization should be aware of this element of cloud computing risk.

    Click here for more information.

    Filed under: Business Continuity, IT Service Management, Information Security, Risk Management
    Tags: business continuity plans, cloud computing, Information Security, IT support, Risk Management
    No Comments
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